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HIGHER EDUCATION OVERVIEW

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NetWolves provides intelligent network solutions for your campus that are backed by providers you have come to trust - NetWolves ECCI and NetWolves Resicom. With approximately 400 college, university, and independent school customers across the United States, NetWolves is unique in its commitment to working collaboratively with our customers to tailor products and services specifically for the academic environment. With more than 30 years of combined experience serving higher education institutions and their students, we offer both traditional student and administrative telecommunications services while delivering new technologies to help you to leverage your student customer base.

Customer Care
First and foremost, we stand behind all of our services and are strongly committed to providing the best technical support possible whenever help is needed. Our support staff is knowledgeable, professional and willing to go to great lengths to help resolve any questions.


Long Distance Calling
We manage the purchasing and billing of all 1+ and 1-800 switched and dedicated long distance service at very competitive rates for colleges and universities. Small colleges can purchase long distance rates at the same low rates as large universities.


Customized Calling Cards
Our prepaid and post-paid long distance calling cards for students and faculty, customized for your institution, are among the lowest priced cards in the country and provide additional revenue for your institution.


Administrative Billing
We provide the most comprehensive and accurate billing management system of any provider. Save time with audits and ensure billing integrity with NetWolves.


Student Billing
Our Student Billing Service includes everything an institution needs to manage student resale on campus, including marketing, call collection, billing, management reporting, commissioning, and customer service for students. Our service bureau is the least cost, full service choice for colleges, universities, and independent schools.


Network Continuity & Security
NetWolves offers a variety of network connectivity services for transmitting information between students, departments, and campus locations. These include frame relay and private lines, cost-effective broadband services like DSL and cable, as well as dedicated IP and ISDN services. We also offer an extensive array of scalable network security services to ensure the uninterrupted and protected transmission of information, including a PCI compliant firewall, host/client VPN, alternate circuit failover capabilities, content filtering, and email virus protection. Monitoring and managing the health and well-being of your network infrastructure is also provided around-the-clock by qualified professionals at NetWolves.


Network Continuity & Security
NetWolves offers a variety of network connectivity services for transmitting information between students, departments, and campus locations. These include frame relay and private lines, cost-effective broadband services like DSL and cable, as well as dedicated IP and ISDN services. We also offer an extensive array of scalable network security services to ensure the uninterrupted and protected transmission of information, including a PCI compliant firewall, host/client VPN, alternate circuit failover capabilities, content filtering, and email virus protection. Monitoring and managing the health and well-being of your network infrastructure is also provided around-the-clock by qualified professionals at NetWolves.

PROVEN ADVANTAGES

We know schools, serving approximately 400 colleges, universities and independent schools across the country.

A single-source solution with one contact for account management and service.

FCC-licensed and tariffed carrier in all 50 states, providing multi-carrier circuit redundancy and continuity with the simplicity of just one invoice.

Long-standing strategic relationships with all of the major carriers, resulting in maximum service availability and competitive pricing.

Network management expertise, including a dedicated account and support team, and seasoned professionals to monitor and maintain an effective network infrastructure.

Student billing and management services that integrate the technology of telecommunications, the fiscal controls of good accounting practice, and the customer service of an educational institution.

Integrated solutions use only best-in-class services and technologies to ensure your network runs cost effectively and efficiently.

Enables the introduction of the latest applications unique to education that depend on low-cost, high bandwidth services such as wireless communications and student information kiosks.

Increase demand for repeat calling card purchases by marketing them as commemorative items associated with student organizations and events.

A comprehensive service level agreement that covers each facet of your solution, whether the issue is at the carrier, network or equipment level.